Terms and Conditions

Welcome to Umrah Flex. These Terms and Conditions govern your use of our Umrah services. By using our services, you agree to adhere to these terms.

1. Booking and Payments

1.1. To book an Umrah package, you must provide accurate and complete information.
1.2. Payments must be made according to the specified terms. Failure to do so may result in cancellation.

2. Cancellations and Refunds

2.1. Cancellation requests must be submitted in writing and are subject to our cancellation policy.
2.2. Refund eligibility depends on the cancellation period and package terms.

3. Travel Documents

3.1. It is your responsibility to ensure you have the necessary travel documents and visas.
3.2. We are not liable for issues arising due to inadequate or incorrect documentation.

4. Health and Safety

4.1. You are responsible for your health and well-being during the trip.
4.2. Follow local laws, guidelines, and respect customs and traditions.

5. Changes to Itinerary

5.1. We reserve the right to modify the itinerary due to unforeseen circumstances.
5.2. We will inform you of any significant changes before your trip.

6. Liability

6.1. We are not liable for any loss, damage, or injury during the trip, unless due to our negligence.
6.2. We recommend travel insurance for added protection.

7. Force Majeure

7.1. We are not responsible for delays, cancellations, or changes due to circumstances beyond our control.

8. Intellectual Property

8.1. Content on our website is protected by intellectual property laws. You may not use it without permission.

9. Governing Law

9.1. These terms are governed by the laws of Pakistan.

10. Changes to Terms

10.1. We may update these terms. Continued use of our services constitutes acceptance of the updated terms.

11. Contact

11.1. For any questions or concerns regarding these terms, please contact us at contact@umrahflex.com/+92 322 111 1 411.

Thank you for choosing Umrah Fle for your Umrah journey.